User does not have an active workspace or your workspace has expired

Hello, I am trying to deploy BotLibre to my own server.

I manage to make run on my own server, and the bot runs on the platform. But, I cannot embed to the other website, I will get this problem:

User does not have an active workspace or your workspace has expired - username

Can I ask how to fix? Need to verify email? How to do verify email?

I am using docker build of BotLibre on my own server.

Thanks.

COMMERCIAL - only admin users and user they grant access have access (COMMERCIAL = true)
CLOUD - any user can sign up and create their own free trial workspace, need an active monthly subscription (COMMERCIAL = true, CLOUD = true)
OPEN - any user can create bots in the main workspace (COMMERCIAL = false)